AI Companions

Cancel an AI Girlfriend Subscription: Billing vs Deletion

Cancel an AI girlfriend subscription through the right billing provider, save the chats you want, and check what account deletion actually removes.

by NSFW-Tools Team · 6 min read

To cancel an AI girlfriend subscription, first identify who bills you: the website, Apple or Google Play. Cancel through that provider and save the confirmation. Then preserve any chats or media you want before deleting the account. Removing an app, ending a subscription and deleting account data are separate actions, with different consequences.

Sources checked: 4 November 2026. This guide compares published help pages and terms. We did not purchase subscriptions or test account deletion. Some links to product reviews may lead to affiliate links; NSFW-Tools may earn a commission from qualifying purchases.

Find the billing provider before you delete anything

Start with your purchase receipt. Was the subscription bought on the companion's website, through the App Store, or through Google Play? Use that receipt to choose the cancellation route. The device you use today is not enough to identify where you originally subscribed.

For example, someone who subscribed on an iPhone might now chat mainly in a desktop browser. They should still check the original billing provider rather than assume the website controls that purchase.

Keep your receipt, subscription email address and renewal date together. Save the confirmation after cancellation, with the date paid access ends. That gives you something specific to check if the account screen or a later charge looks wrong.

What changes when you cancel, uninstall or delete?

Action What you are trying to change What you should verify separately
Cancel a subscription Future renewal of a particular paid plan Effective end date, other subscriptions and any separate purchases
Uninstall an app The software installed on your device Subscription status and the account held by the provider
Delete an account The profile and data covered by the provider's deletion process Billing, retained records and loss of chats or balances
Request a refund A payment that has already happened Eligibility and the decision from the relevant seller or store

This is a checklist for checking outcomes, not a promise that every platform behaves identically. Apple and Google both warn that uninstalling an app does not cancel its subscription. Apple's app-removal guidance, Google Play subscription guidance.

Choose the cancellation route that matches your receipt

If Apple bills you

On an iPhone, open Settings, tap your name, then Subscriptions. Select the relevant subscription and choose Cancel Subscription. Apple says that if the cancellation button is absent, or an expiration message appears in red, it is already canceled. Check that you are viewing the correct subscription. Apple's cancellation instructions.

If Google Play bills you

Open your subscriptions in Google Play using the Google account associated with the purchase. Select the plan, choose Cancel subscription, and complete the prompts. Google's instructions explicitly distinguish cancellation from uninstalling. Google Play's cancellation instructions.

If you paid on the website

Use the service's documented subscription or billing settings. If you cannot find the plan, check the receipt and the account you used before trying a deletion button. Contact the provider's official support with the transaction reference if the billing route remains unclear. Do not send a full card number or password.

Candy AI, Replika and Kindroid have different exit rules

Our comparison checks three distinct questions: where to stop renewal, what remains accessible afterward, and what deletion changes. A single “delete account” instruction cannot answer all three.

Service Documented billing or access rule Important distinction
Candy AI Its terms direct subscribers to Settings / Unsubscribe and say paid access continues to the billing-period end. The terms say remaining tokens expire when the subscription period ends.
Replika Cancellation depends on the purchase platform. Its current terms distinguish website purchases from app-store purchases. Deleting a web account also cancels that web subscription; app-store subscriptions must be canceled through Apple or Google.
Kindroid Its FAQ says an expired subscription leaves the account read-only. Account deletion does not cancel the subscription.

Sources: Candy AI terms, sections 10.1 and 10.2, Replika terms, section 4.1, Kindroid FAQ.

Candy AI: check the billing end date and tokens

Candy AI's terms separate canceling renewal from losing premium access: the paid features remain available until the current billing period ends. The same terms say unused tokens will then expire and cannot be carried into a later subscription. Check the terms applicable to your purchase before assuming a token balance survives cancellation. Candy AI terms.

For product context beyond cancellation, see our Candy AI listing. This guide does not recommend buying tokens or extending a subscription to use a remaining balance.

Replika: distinguish the website from the app stores

Replika's terms, updated 28 October 2026, say web-account deletion also cancels a website subscription at the end of the paid period. They separately warn that deleting an account does not itself cancel an app-store subscription. Its billing help page uses broader wording, so follow the instructions for your purchase channel and retain the confirmation. Replika terms, Replika billing help.

If you also want to delete the profile, Replika documents that as a permanent action affecting chat history and other account content. Export or save what you want first, where supported. Replika account-deletion help.

Kindroid: export before deleting the account

Kindroid documents an export under Profile > Preferences > Account privacy. It emails a download link to the verified account address. The export contains media links rather than the media files themselves, so check what you actually saved before deletion.

Its FAQ says deleting the account does not cancel billing. It also describes a 24-hour scheduled deletion for the final Kindroid and retention of subscription status, currency counts and other logistical information. Account deletion should therefore not be described as immediate removal of every record. Kindroid FAQ.

Use this order when leaving a companion app

  1. Identify the purchase. Find the billing provider, account email and renewal date.
  2. Stop renewal. Complete that provider's cancellation flow and save its confirmation.
  3. Preserve what matters. Request an available export, open the result and check whether media files are included or merely linked.
  4. Decide whether to delete. Read the current deletion warning, including what cannot be restored and what the provider says it retains.
  5. Keep the receipts. Store the cancellation and deletion confirmations separately from any chat backup.

Cancellation does not have to mean deleting your conversations. Conversely, keeping a subscription canceled is not proof that the provider has deleted account data. Decide which outcome you want, then verify that outcome directly.

For broader context, our AI girlfriend privacy guide covers account risks, while our AI girlfriend cost guide explains subscription and credit models. Use current vendor instructions for the actual cancellation process.

Frequently asked questions

Does deleting an AI girlfriend app stop payments?

Not reliably. Apple and Google say app removal does not cancel subscriptions. Check the original billing provider and cancel the plan there before treating the payment issue as resolved.

Can I cancel without deleting my chats?

That depends on the service. Kindroid documents read-only access after subscription expiry. Check the current access rules and available export before canceling or deleting, rather than assuming every provider handles chat history the same way.

Will canceling automatically refund the last payment?

Treat cancellation and a refund request as separate tasks. Use the seller's or app store's current refund process to check eligibility. A cancellation confirmation alone does not establish that a previous payment will be returned.

What if I am still charged after deleting the account?

Locate the receipt and identify who processed the charge. Check cancellation status with that provider, then contact its official support with the transaction reference and your saved confirmation. A deleted profile alone is not proof that an app-store subscription ended.

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